About Us

Our Products

The downloadable, reproducible, and customisable resources and materials from this site have been created by best in class designers and published by Jeremy Francis Human Resource Development Consultant with over thirty years of experience in providing consultancy and customised training programmes to blue chip organisations, many of them global and most of them household names.

All the products on this site have been rated excellent by these leading edge organisations who have in common the adoption of best practices in human resource development.

 

Jeremy Francis

Jeremy has worked at all levels in these organisations partnering them in creating bespoke solutions to their needs using a blend of customised training resources including e-learning, virtual classrooms, online personal growth and development resources, online education programmes, and consultancy.

Specialising in the areas of leadership and management skills, change management skills, performance management, talent development skills, personal effectiveness, and sales and account management skills he has created a vast library of resources which can be found on this site.

All the products available on this site come from his and others' experiences as a Global Human Resource Development Consultants.

Jeremy's other credentials are his inclusion as a key-note speaker in human resource development conventions in the UK, Moscow and Dubai.

 

His ebooks include:

- Influencing for Goal Achievement

- Help Yourself to Future Success

 

as well as others on:

• Talent Development Best Practices

• Release Your Team's Talents

• Partner Up With Internal Departments

• Partner Up With Your Employees

• Partner Up With Your Customers

• Partner Up With Your Suppliers

 

and a host of published papers on Human Resource Development Topics.

His 41 videos on YouTube have had 250,000 views to date.

 

How to Use the Products

These resources are designed for you to download once and then to reproduce and use them as you wish.

You can:

• Include the products in your company training courses

• Create new soft skills training courses

• Adapt them for use in your online education programmes and personal growth and development resources

• Give them to managers and employees to use as powerful professional development and self-development tools

• Incorporate them as tools to use in people's personal development plans

• Use them as mentoring and coaching aids

 

They are available for you to use how you wish and you pay just once.

 

Once again, welcome to our online Resource Centre and gain access to a vast range of downloadable, customisable and re-usable products each for a one-off purchase price.

 

Jeremy Francis
CEO Buyandtrain.com

 

What others say

 

De Lage Landen

"We employed Jeremy to deliver a modular Management Development Programme, customised with our specific business strategy in mind. The preparation and design work was extremely thorough and really ensured that Jeremy had a complete understanding of our business both before and during the training. Jeremy's personal style of training is both energetic and highly engaging and all participants rated each module very highly. Our expectations were exceeded."

Sandra Hartshorn, HR Director - Luxfer Gas Cylinders

 

De Lage Landen

“Jeremy is a creative and original thinker and as a trainer I would recommend him to everybody. He has a great approach towards trainees, great curiosity about people, and plenty of common sense that he has applied to solving many problems during the training he has held for my management team. Reliable, honest, smiling, smart, I had lot of pleasure in working with him. He combines relevant professional skills and a deep human touch that makes him a great trainer and an excellent partner to work with.”

Giandomenico Maccarini, HR Director - De Lage Landen Italy

 

Brook Street

“Jeremy provided a Senior Management programme for our Remote managers and also on succession planning. The work he and his company put in was thorough, focussed on our needs, professional and effective. Jeremy himself delivered the programme and was an enthusiastic and compelling presenter, well respecetd by the delegates. He has since offered continual advice and shown willingness to support our development programmes. I would have no hesitation in recommending Jeremy.”

Annie Hodkinson, Training Director - Brook Street UK

 

“Jeremy conducted seminars for our clients in Moscow on HR topics. I would like to recommend him as an excellent speaker and highly skilled professional.”

Sergei Tsivkach, Conference Organiser (Moscow)

 

OUP

“On the many occasions I have been fortunate enough to work with Jeremy – either as course participant or as the person commissioning training – he has consistently delivered excellent service. Jeremy and his team work assiduously to understand their clients’ needs, interpret them and customise their training inputs to best meet their requirements. Jeremy’s customer relationship management is second to none. He has been constantly generous with his invaluable professional advice, coaching and insight.”

Alison Sharpe, ELT Publishing Director - Oxford University Press


CUP

“Cambridge University Press have commissioned Jeremy on more than one occasion to design and deliver a strategic change programme, management and other functional specific training or consultancy. With his business partners, they consistently exceed our expectations through their depth of knowledge, creative input and highly stimulating presentations.”

Hanri Pieterse, Global Director ELT - Cambridge University Press, South Africa

 

Linde Healthcare

“Having worked with Jeremy and his team for more than 20 years I can recommend his services to any organisation undertaking significant changes, setting up new sales processes and launching new products. Jeremy is great to work with - extremely client centered and full of innovative ideas. I particularly appreciate the web based training capability and the international partner network.”

David Galloway, Head of Business Development - Linde Healthcare Products

 

Henry Schein

“Jeremy has provided impactful and insightful consultancy and training to support the development of our seventy strong management team, receiving great feedback from delegates.”

Simon Gambold (FIDM), CEO UK - Henry Schein Dental and Medical Products

 

Macmillan Publishing

“Jeremy ran a number of training courses for staff at Macmillan, many of which I attended as a delegate. He had a very pleasant and open manner, and his courses were well prepared, relevant and engaging. In a separate project, Jeremy and I exchanged information on a collaborative project to develop professional training within a language learning course package. I found him professional, enthusiastic, and flexible as a partner.”

Andrew Hornsby-Smith, Commissioning Editor, Macmillan Education



 


Clients Include

 Click each logo to view more details.

AAT - Association of
Accounting Technicians
Ran Presentation Skills Courses for Regional Representatives and Performance Management and Management Skills Training for Head Office Staff.
Abbott Laboratories
Provided consultancy on the re-structuring of the Human Resource Management Division and ran Team Building Workshops to initiate new structure.
ACCA - Association of
Certified Accountants
Ran Consultative Selling Skills Courses for Member Services Development Team.
APV Baker
Provided consultancy on creation and implementation of new Performance Management System together with training to equip managers to use it.
Astra Zeneca
Designed, created and ran customised Development Centers for Senior Area Sales Representatives and provided Coaching Workshops for Regional Managers to support the personal development of Sales Representatives.
Bank of England
Consulted on the design of a new Performance Appraisal Process and ran briefing groups to equip all managers to use the new system. Provided online resources to support managers in the use of the new system.
Barclays Mercantile
Business Finance
Ran Management Development Programme inlcuding Leadership and Management Skills, Change Management Skills, Performance Management Skills and Personal Effectiveness Skills for all managers. Also provided Sales and Account Management Training.
Birmingham Royal Ballet
Provided bite size training sessions on Customer Service, Communication and Conflict Resolution Skills to front of house and back of house staff.
BOC Gases
Consulted on all areas of soft skills training needs and ran programmes on Leadership, Management, Performance Management, Change Management, Sales and Account Management and Personal Effectiveness skills globally. Created e-learning programme on Consultative Selling Skills.
British Home Stores
Created a programme of Telephone Communication Skills for customer facing staff in Head Office departments.
British Sugar
Designed, created and ran Team Leadership Skills Programme for supervisors and shift leaders in the product distribution area of a major manufacturing plant.
Brook Street
Created and ran a programme on Remote Team Leadership Skills for Area Managers managing Branch Managers, and Performance Management Skills training for Divisional Heads.
Burberry
Delivered workshops on Customer Service Skills, face to face and over the telephone, for major distrubution operation.
Cambridge University Press
Consulted on the move to globalising the business and provided Change Leadership and Management workshops globally to embed the new structure and ways of operating. Also provided training on Sales and Account Mangement Skills for Area Sales Managers in the English Language Tuition Division.
Cognizant
Created and delivered virtual classroom sesions on consultative selling for consultants and manager-consultants to grow client revenues.
De Lage Landen

Created and rolled out a Senior Management Development Programme globally. Designed, created and delivered Soft Skills Training in the areas of Communication Skills, Presentation Skills, Written Communication Skills, Performance Management Skills, Time Management and Sales and Account Management Skills.

Department of Health

Created and delivered courses for Public Health Professionals on Leadership, Performance and Priotisation,and Communication and Influencing Skills.

Ethicon

Ran Performance Management Training courses for Head Office Managers and Tem Leaders of this Johnson And Johnson company in Edinburgh.

Exxon Mobil
Delivered a programme of Key Account Management Skills for the Industrial Lubricants Division.
Foreign and Commonwealth
Office (FCO)
Ran Leading and Managing Change Courses for FCO employees in U.K. and Europe.
Glaxo Smith Klein (GSK)
Created and ran Performance Management Courses for Consumer Brands Marketing Department Managers and Factory Managers.
Harper Collins
Delivered training on Consultative Selling and Account Management Skills for Area Sales Representatives. Delivered a programme on Account Management for the Centralised Key Account Management Team.
Henry Schein
Designed, created and rolled out a Management Development Programme and Talent Development Programme for all managers in the U.K. and delivered Project Management training in Europe.
ICM Institute of
Certified Management
Provide personal growth and development resources in soft skills topics to the membersship worldwide.
Institution of Civil Engineers
Ran a series of programmes on Personal Effectiveness Improvement including Presentation Skills, Meeting Skills, Written Communication Skills, Assertiveness Skills and Time Management Skills.
Keenan
Ran Consultative Selling Skills and Presentation Skills courses for sales people to introduce the Keenan System of optimising milk yields from dairy cows.
Kimberly Clarke
Delivered Workshops on Coaching Skills for Managers in the U.K.
Kent County Council
Ran Leadership Development Programmes for high potential employees and bite size training sessions on personal effectiveness.
Lazards
Created and delivered customised programmes on Presentation Skills, Performance Management, Consultative Selling Skills and Client Management Skills for U.K. staff in Corporate Finance and Asset Management.
Laboratory of the
Government Chemist (LGC)
Provided training on Performance Management, Consultative Selling Skills and Remote Team Leadership Skills for Head Office staff and Regional Sales Managers.
Linde Healthcare
Designed, created and delivered workshops on selling medical equipment. Trained internal trainers to deliver the training contents globally.
Lloyds TSB
Delivered Presentation Skills Training for Treasury Division.
London Transport
Designed competency framework for those in management grades
Luxfer Gas Cylinders
Designed, created and ran Management Development Programme for U.K. Managers.
Ministry of Defence
Provided consultancy as part of comprehensive internal review of all training establishments in the U.K.
Mazda Cars
Developed Dealership Development Programme including Dealership Management, Customer Service, Selling Skills and Team Building Skills for dealership staff in the U.K.
MCPRS - PRS Music Alliance
Designed,created and delivered Senior Leadesrship Development Programme and Middle Management Development Programme for Head Office and Regional Offices.
Microsoft
Provided Customer Service Training for Technical Support Engineers in the U.K. and Europe.
MacMillan Publishing
Delivered Workshops on wide range of skills including Performance Management, Communication Skills, Leadership, Change Management, Problem Solving and Decision Making Skills, Time Management, Strategic Thinking and Planning, and Meetings Skills.
Manpower
Delivered training on Performance Management Skills for U.K. Managers.
Massey Ferguson
Designed, created and ran Dealership Development workshops attended by Massey Ferguson Head Office Managers and Dealer Principals.
Newton Investment
Management
Provided training in Performance Management and Talent Development Skills as well as Selling and Account Management Skills for UK Managers.
Nutricia
Ran workshops on improving cross functional working relationships and creating an internal culture of collaborative working.
NHS
Provided consultancy on strategic thinking and planning and ran workshops on delivering PCT vision, objectives and strategy.
O2
Created e-learning programme on Performance Management.
Oxford University Press
Delivered Performance Management Training, Management Skills Training, Creative and Innovative Thinking Workshops and facilitated global sales conferences.
Pfizer
Delivered Presentation Skills training for sales people in the Veterinary Division.
Philips Lighting
Delivered training on Managing People's Performance for U.S. operation.
Prostate Cancer UK
Ran Meetings and Time Management training courses for Head Office Staff.
Rabobank
Designed, created and ran courses in selling skills for Fixed Income traders and sales people.
Reed Business Information
Provided Leadership Training for Directors, Publishing Heads and Heads of Sales as well as Performance Management Training for Function Heads and Team Leaders in UK and Singapore. Ran Development Centres For Heads Of Sales.
Reed Elservier
Designed, created and rolled out Performance Management and Talent Development Workshops globally.
N.M. Rothschild
Provided Sales training for FX, Treasury, and Fixed Income traders and sales people.
Royal Bank Of Canada
Designed, created and ran courses in selling skills for Fixed Income traders and sales people.
Royal Pharmaceutical
Society
Designed, created and delivered a series of workshops for Royal Pharmaceutical Society in Scotland to define a vision for pharmacies in Scotland and lead/manage change to deliver the vision.
Save the Children Fund
Ran training on Effective Meeting Skills for Head Office Staff.
Scottish Government
Created and delivered Strategic Thinking and Planning, and Leading Change Workshops for Pharmacists in Scotland in conjunction with NHS in Scotland and The Chief Pharmacist of Scotland.
SG Hambros
Private Banking
Created and delivered global programme of Consultative Selling Skills for Private Bankers.
Société Générale
Created and rolled out training courses on Recruitment Skills for Investment Bankers, Consultative Selling for Private Bankers and Selling Skills for Bond Sales People.
Sony Music
Created and rolled out Pan European Programme of Performance Management Courses for Country Managers and their Senior Management Teams.
Shell Research
Ran Courses on Time Management and Personal Effectiveness Skills for research scientists in Agro Chemicals Division.
TDG - Transport/logistics
Provided training on Leading and Managing Change and Project Management Skills for Head Office and Area Managers.
TNT - Transport/Logistics
Designed, created and delivered training on Consultative Selling and Key Account Management Skills for Area Sales Managers in UK and Asia.
Toronto Dominion Bank
Designed, created and ran courses in selling skills for Fixed Income traders and sales people.
Total Jobs
Provided Consultancy on creating a vision, objectives and strategic plan for an IT Services Division and ran workshops on Leading and Managing Change.
Whitbread
Delivered training for Area Sales Managers on Managing Retail Outlets and Coaching for Performance Improvement Skills.
Wyeth Pharmaceuticals
Worked with Heads of Sales and Marketing to create a vision for growing and developing the Baby Food Division. Trained department staff in delivering the strategy.



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