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Articles
Why is Personal Development Important?
In today's business environment when competition in the market-place is at its fiercest, it has become a real imperative for any company or organisation taking seriously its ongoing success to regard personal development as a matter of the highest priority.
Soft Skills Training, the Need of the Hour...
More often than not soft skills are an aspect of employee performance that is left ignored in most business concerns.
Why Does Your Company Need Management Training Resources?
With the immense amount of growth in professionalism, owing to cut-throat competition, the need for management training has only really grown in the past decade or so.
Get Management Training Resources to maximise your managerial potential
Training resources are by far the most important contributor when it comes to corporate soft skill development.
The Use and Benefits of Personal Development Resources
It is inevitable for any career oriented individual to want to be superlative in their work. Sometimes, the general training in the office space may not provide people with the inputs to develop their skills, and personal development resources may be quite costly.
How does soft skills training material benefit you
Soft skill acumen is the backbone of a successful career. Be it in the management of human resources generally, influencing senior managers, co-employees, or client contacts, excellence in soft skill has always been an enormous benefit for those employing it.
99 WAYS TO KICK START YOUR ORGANISATION IN A RECESSION
So we are in a recession, perhaps even a double dip recession. It’s like being becalmed on a boat at sea. No wind, no current, no movement of any sort. What do you do?
Here are 99 tips...
ACCOUNT MANAGEMENT- BRIDGING THE GAP
Ask most sales managers what they require of their sales people when it comes to account management and you will get a variety of responses. Typical of these responses are the following...
I don’t know about you but it’s not often I meet an effective sales person.
It isn't the buyer's fault. Buyers, guess what, generally want to buy. And they can even buy without being tiresome or difficult if they are helped to buy rather than sold to...
COACHING - THE BETTER YOU ARE THE MORE YOU NEED IT
Why is it that in the sporting world the best teams would never play against competitors without their coach being ever present? Why do individual golfers, tennis players or athletes meet with their coaches almost daily? How is it that the best performers demand more and more from their personal coaches? Yet in business we obtain qualifications and think “that’s it!” We participate in training programmes and then try, on our own, to put our new-found knowledge and skills to work (and usually fail). We go it alone, until we fail and then it’s too late.
Why, oh why, do we not individually and corporately see the need for coaching in our business lives?...
COMPETENCY FRAMEWORKS ARE GREAT, BUT WHAT ABOUT THE LEADERSHIP?
“What, in your view, is currently the most important H.R. issue you face in your company?”
This question was put with genuine interest by one training manager to another at a dinner the writer recently attended. The response from all those within earshot was a hushed silence. “The identification of management competencies” came the reply. The hushed silence was immediately replaced by the lively chatter which had existed around the table before this brief dialogue...
Creating A New Business? - Five Tips to get Started
Ask yourself these five vital questions... Get the basics right and you should at least be well placed for a successful launch!
CUSTOMER CARE TRAINING- BECAUSE WE CARE?
“Because we care….” The notice began “.our staff (the notice continued) will visit this Gentlemen’s W.C. on the hour, every hour, to inspect it and ensure that it is always in a condition in which you would want to find it.” Below this impressive piece of narrative there appeared the hours of the day and the initials of the staff member who had carried out this duty. The reader glanced at his watch, 1.20pm, sure enough every hour had been initialled so far that day.
This recent experience at a newly opened Country Club is just one example of the need of organisations to impress the customer, and draw attention to the fact. There are a number of reasons to do this, here are some:...
E-LEARNING What’s it all about?
Is this the era of e-learning? If so, why? Why use it? What benefits can it deliver? And anyway, what is e-learning?...
EMPOWERMENT - IS IT WORTH THE STRUGGLE?
I was once empowered without realising it.
I had made a job move which, with hindsight, was overly-ambitious. As I sat in front of the Human Resource Director, on my first day, I decided to take the initiative...
You have just created or acquired your e-business. You had to. The technology revolution, the new competition, the threat to your established business and the increased expectations of your customer base meant that you had to act fast to stay in the race-the race for future survival.
But what now?...
Ask many line managers what they think of HR managers and you will get a variety of views from the positive to the most damning. Examples are...
Five Tips for Interview Success.
Before you attend a job interview ask yourself these vital questions. Be very clear on your answers.
INCREASING PRODUCTIVITY IN HARD TIMES
Every organisation at some time goes through hard times. This may be down to mistakes of judgement it has made or because of external market conditions. It’s at these times when engaging the whole workforce in productivity improvement becomes a critical issue.
INNOVATING NEW IDEAS FOR GROWTH- WE REALLY HAVE NO CHOICE
Successful companies have a huge respect for the products and services through which they earn their living. They recognise that although their purpose is to make profit they can only achieve this by trading their products and services with customers willing to buy...
INSIGHT SELLING - YOUR CUSTOMERS WILL LOVE YOU
Insight selling may not be a familiar term to you. Your customers too may not have heard of it. But use insight selling and both you and your customers will reap substantial benefits, not least of these is sustainable competitive advantage and long term success...
INTELLECTUAL CAPITAL - THE NEW COMPETITIVE ADVANTAGE
Competitive advantage. What would your organisation give for it? Long term, sustainable, unbeatable competitive advantage, in today’s global market-place. Is it possible? And intellectual capital. What is it? Why is it our only hope for real competitive advantage?...
You are the Chief Executive of a well known brand or perhaps a collection of well-known brands. You have developed clear brand propositions and your advertising and P.R. has been carefully designed to reinforce these propositions. The only problem is that your market research tells you that customers do not recognise your brand values and it is possible that are you are delivering an empty promise, what do you do?...
'We live in an age of turbulent and unpredictable change. With the political and economic uncertainties which often surround us this is producing a tentative response from managers to almost all significant situations, which in turn is breeding insecurity in those they manage. Unless we reinstate leadership as a management pre-requisite, and model it ourselves as senior managers, our businesses will flounder and fold'...
MANAGING CHANGE OR CHANGING MANAGEMENT
Managing change is all about leadership. It has to be, because leadership is about creating willing followership, and only when you have willing followership will you stand a chance of success in effecting change. Simple isn’t it?...
MANAGING PEOPLE’S PERFORMANCE – FACT OR FICTION?
Managing people’s performance is key to every manager’s success. It is often the cause of their failure. Why? Something has gone badly wrong if managers cannot get the basics of people management right. The answer lies in the five greatest mistakes that managers make...
NEGOTIATION - THE ART OF THE WIN/WIN
A negotiation has been called the process by which parties experiencing a conflict attempt to resolve that conflict by agreement.
PERFORMANCE MANAGEMENT - WHY INTRODUCE IT
In business today, there is only one certainty and that is that tomorrow will be at least as challenging as today. Constant change is a fact that organisations are having to learn to live with, together with the fact that change is increasingly fast and erratic. Change is being driven by external challenges which include:...
THE TALENT WAR - WILL YOU WIN IT?
There’s a war on for talent; the spoils, as ever, will go to the victors. But what’s behind it?...
PERSONAL GROWTH AND DEVELOPMENT
Grow your people to grow your business - If you want to know the key to the long term of success of your business it is simple - Recruit the RIGHT people and GROW them. Grow your people and they will grow your business. Use the following DEVELOP formula.
THE ULTRA PROFESSIONAL Vs THE TEAM
You have just put the telephone down. You have just returned from a meeting. You have just had a visitation. You are angry, upset and frustrated. Why? Because you have just had another encounter with an ultra professional! Not just one of your exceptionally good people, of which you may have many, but that particularly egocentric individual who could be described as an ultra professional for very different reasons...
PERFORMANCE APPRAISAL AND PERSONAL DEVELOPMENT - THE UNHOLY ALLIANCE
There is currently an increasing emphasis on maximum performance from each individual in organisations. At the same time there is a corresponding concern as to how to achieve this in a way which is effective and focused for the organisation, and motivating and constructive for each employee.
TIME MANAGEMENT - 101 WAYS TO CRACK IT
Are you fighting a losing battle with time management? Here are 101 quick tips to help you win it!!...