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Partner Up With Suppliers [Item Ref. 249]
The two biggest challenges most organisations face these days is meeting the demands of their customers and beating their competition.
No longer can a business rely simply on the reliability of suppliers’ products and services the business needs to work with its suppliers to meet the ever increasing demands of its customers for:
- Price reductions
- More for less
- Customised products/services at standardised prices
- Improved product/service performance
- Greater responsiveness to market trends
Today’s competitive business needs to fully engage with its suppliers to meet these customer’s needs. There needs to be a way of working involving honest (if brutal) feedback, confronting and resolving problems and growing the relationship into an inseparable, long term and mutually profitable partnership.
This ebook enables a business to use a ‘Partnership in Performance’ process to achieve this partnership way of working.
It includes surveys, explanatory notes and problem-solving/action planning templates to build a truly profitable partnership with suppliers and to continuously meet customer needs.
Include this product in soft skills training material for use in company training and training and development programmes generally.