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Influencing Stakeholders
Managing Different Attitudes To Change [Item Ref. 197]
Summary
When introducing and implementing a change people respond very differently. They can be negative or positive about the change and their behaviours during the change communication and implementation process can vary between these two extremes.This resource takes you through the skills to respond to the different behaviours of people as they experience change. You will be shown two change “curves” – the Negative Change Curve and the Positive Change Curve.
You will be given a description of the behaviours of people at each stage of the curves and you will be given insights into how to respond to the different behaviours and manage them effectively.
This resource also includes diagnostic questionnaires to assess your level of competency in responding to both negative and positive behaviours in the change management process.
If you find it a challenge to manage people’s different responses to change you will find this explanatory document and the diagnostic questionnaires extremely helpful.
Include this product in soft skills training material for use in company training and training and development programmes generally.
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