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Communication Skills
Communicating effectively face to face (models and processes) [Item Ref. 77]
Summary
This is a diagnostic tool with comprehensive interpretive notes and guidelines to identify an individuals personal development needs in the area of face to face communications. The questionnaire used includes:- Use of words
- Use of voice
- Use of body language
- Use of questioning
- Use of listening
- Use of consulting
- Use of persuasion
- Cultural awareness
Include this product in soft skills training material for use in company training and training and development programmes generally.
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