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Communication Skills
Listening effectively (models, processes and checklists) [Item Ref. 78]
Summary
Good listeners are hard to find - many people think that listening is something they do whilst planning what to say next!Effective listening however requires the purposeful use of a number of skills to ensure that the person listening is also hearing accurately what the speaker is saying.
The powerful insights provided is this resource enables people to become truly great listeners.
You can easily adapt this product for use in online learning and online education programmes as well as an inclusion in your learning online resources.
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