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Counselling Skills
Counselling in the workplace [Item Ref. 242]
Summary
Counselling in the work-place has a dual purpose – ensuring the psychological well-being of the employee and delivering required employee performance for the organisation.For the manager this requires skills of providing constructive employee feedback and non-directive problem-solving. Behind all successful work-place counselling is the underlying truth that the best performances are willingly given.
They are given by those whose emotional needs are met and who experience a high level of psychological contract with their employers.
Work-place counselling requires insight, knowledge, processes, and skills and it is these key capabilities which are covered in this document.
If you need to know how to make a start at workplace counselling, or you wish to develop your abilities in this area, then this document will show you how.
You can easily adapt this product for use in online learning and online education programmes as well as an inclusion in your learning online resources.
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