- Leadership
- Change
- Performance
-
Sales
- Account Management
- Building Partnerships between Customers...
- Building Partnerships between Suppliers...
- Growing Customer Accounts (Art...
- Key Account Management (Process...
- Leading Account Management Teams...
- Managing Decision Makers (Diagnostics,...
- Relationship Building with Customers...
- Selling to Different Customer Types...
- Solving Customer Related Problems...
- Consultative Selling
- Customer Care
- Improving Sales Peoples Performance
- Insight Selling
- Negotiation
- Sales Team Management
- Territory Planning & Management
- Account Management
- Effectiveness
- Communications
- Courses
- Books
- See All
The shopping basket is currently empty
Select Your Currency (£)
You can order items in any of the following currencies. Click on the symbol for your preferred currency:
£ 
$
€New to BuyandTrain.com?
Register now and create a new User Login - It's free and only takes a minute.
You get complete access to:
- Free trial versions of new products
- Free online presentations on training topics
- Free bonus products (exclusive to registered users only)
- Member only articles and papers
- Regular product updates
- Skype based personal consultancy sessions
Ten MOST POPULAR Products
Buyandtrain.com's 10 most popular items - buy now...
New Releases
See our latest releases...
Ebooks:
• Pain Free People Management
• Help Yourself To Future Success
• Influencing For Goal Achievement
• Partner Up With Customers
• Partner Up With Internal Departments
• Partner Up With Suppliers
Products:
- Transformational Leadership
- Remote Team Leadership
- Building High Performing Team
- How to Grow a Self-Managing Team
- Managing Upwards
Articles:
• The Effective HR Manager
• Increasing Productivity In Hard Times
• Creating a Business
• Getting a Job
Training Delivery
We can provide trainers to create and run customised courses and training webinars for you using the resources on this site anywhere in the world.
For more information contact us:
FREE Articles
Take a look at a selection of our short articles to give you a feel for our views on topical issues.
Download the articles for FREE. Use them any way you want.
Change Management Skills
Leading and Managing Change [Item Ref. 194]
Summary
Leading and Managing ChangeChange is a constant and can be on a minor or major scale. Today’s manager needs to be able to both create change and implement changes initiated by others. However change is all too rarely led and managed well. The successful management of change requires insights, knowledge, skills and processes which managers do not always possess.
This course provides managers with tangible and concrete processes to adopt when leading and managing change of all types and sizes.
It very importantly covers the soft skills including effective leadership, stakeholder management and communication and handling different human emotions and reactions surrounding change.
This highly practical and participative two day course covers all the essentials of effective change management.The session contents include a comprehensive trainer’s guide, a full set of delegate handouts and accompanying powerpoint slides, together with an exercise on Change Management, and Change Management Documentation.
Optional, additional material
The exercise entitled Step Up To Change is included in the material but why not also use our Influencing Styles Questionnaire?
Session length: 780 minutes without the use of Optional Material
You can easily adapt this product for use in online learning and online education programmes as well as an inclusion in your learning online resources.
Customers Who Bought This Item Also Bought -
• Key Account Management (Process for Managing Significant Accounts)• Stages of Team Development
• SESSION 1: Profiting From Performance Management
• Communicating effectively face to face (models and processes)
• Communicating effectively over the telephone (models and processes)
• Consultative Selling Skills
• Sales Force Management
• Introduction to Team Leadership Skills
• Performance / Satisfaction Questionnaire
• Help Yourself To Future Success