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Negotiation
Keys to Successful Negotiation [Item Ref. 140]
Summary
A negotiation has been called the process by which parties experiencing a conflict attempt to resolve that conflict by agreement.Such a simple definition, while essentially true, overlooks the key essential in all negotiations, the need for a win/win outcome.
This article explains the importance of win/win outcomes, discussing:
- Preparation for a negotiation
- The bargaining arena
- Room for movement
- Give and take
- Question, listen and control
- Feelings
You can easily adapt this product for use in online learning and online education programmes as well as an inclusion in your learning online resources.
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